Welcome to support!


If you're looking for assistance with gWhiz apps, then we're here to help! The tabs below contain a variety of information and resources that should get you where you want to go. If you would like to contact us directly, please send an email to gWhiz Support (support@gwhizmobile.com).


Not sure of which approach to use for your next set of gFlash flashcards? Here's a quick overview of the most common options and the advantages and disadvantages for each:

Approach Advantages Disadvantages
Use Google Spreadsheets
  • Use any web browser to enter and edit flashcards
  • Share flashcards with your study group or the gWhiz Catalog content library
  • Data is backed up on extraordinarily reliable servers (docs.google.com)
  • Data is easily exportable to other programs
  • Downloaded data can be used offline
  • Supports multi-sided and user-defined multiple choice flashcards
  • Requires Google Account
  • Requires internet access to create, edit or download
  • Generally works best from a Mac or PC
Use the gFlash Editor
  • Can create and edit cards directly on the mobile device - no download necessary
  • Flashcards can be created and edited without network access
  • Include images from the photo library or from the camera
  • Record audio directly from the device
  • Can share via email or iTunes file sharing.
  • Only available on iOS
Use third party flashcard sites like StudyStack.com and Quizlet.com
  • Sophisticated flashcard creation, editing, and on-line study tools
  • Data is easily exportable to other programs
  • Study games and other features
  • Large library of content
  • Requires internet access to create, edit or download
  • Only available on iOS
  • Additional charge to use on gFlash+

Creating Google Spreadsheet Flashcards


To get started, try our gFlash Spreadsheet Template Maker (located under the "Creating Flashcards" tab) or follow the detailed instructions below for more advanced card sets.

Any two column Google Spreadsheet can become a set of flashcards. We have created templates that:

• makes creating content easy,
• gives you control over how certain fields display on your mobile device
• gives you control over certain modes, e.g., disable multiple choice, Study Mode, and Q&A reversal
• makes the content searchable if you later share the document with gWhizMobile@gmail.com

Please select the template that best fits your needs and device:

Two Column Flashcard Template:
• Two column: Question (Column A) & Answer (Column B) format
• Column B can also be used as a source of three alternative answers when viewed in multiple choice mode
• Supports hosted image urls for questions and answers in all modes including multiple choice
• Supports html text formating (bold, italic, etc.) in all modes including multiple choice

Multiple Choice Test Template:
• One Question (Column A) and with up to five unique Answers (Column B thru F)
• Put the correct answer in column B (the display position will be randomized) or prefix the correct answer with two greater than signs >>

Multisided Template:

If you do not already have a Google account, you can set one up for free at www.google.com by selecting the Gmail link on the top left and then “Sign up for a new Google Account”. After you set up Gmail, you will want to select the Documents link to set up your Google Documents which allows you to create and edit spreadsheets.

To use a gWhiz Template:
• Click on the appropriate link above.
• You will be able to view the spreadsheet but you will need to sign in to Google Documents to make any changes
• Once signed in to Google Documents, select "File" and "Make a copy...". Name the file as you would like it to appear on your device, e.g., "Spanish Vocabulary".
• You'll see we have prepopulated the template with labels indicating where your data should be entered, e.g., questions in Column A, answers in Column B.
• Also, a tip for Google spreadsheets; intra-cell multi-line entries requires a shift+enter or control+return (depending on your desktop computer type) to stay in the same cell. gFlash will automatically wrap text but if you want items to display on separate rows, you may find this helpful.

Note: be sure to use Google Spreadsheets NOT Google Forms

Need to make a quick edit from the device?
• Users may want to consider adding the Google mobile applications to their device. Google Documents allows a user to edit spreadsheet cells from the device. After you have made the edits in Google Documents, return to gFlash and redownload the cardset.


EXTRAS FOR EXPERTS...

Flashcards with Images:
• Supports image files hosted on the internet, see "Dog Breeds" or "Sign Language" examples in the gWhiz Catalog.
• An active data connection is required on the device to display the image. Note that iOS versions cache the images for offline use.
• Enter the whole url reference to the image and it will be called in realtime when the application displays that item, e.g., myimage.png
• The “http:” must start in the first character of the cell. If you do not want to scroll around to see the entire image, 220x145 pixels is probably a good size (optimum size varies by mobile device).
• Several customers have had success using TinyPic.com

Flashcards with Audio Files for iOS:
You can embed both audio (.mp3, .mp4, and .wav) references to files stored on the Internet to the appropriate Google Spreadsheet cell. These files are then either downloaded to your device when you first download the cardset or in real time. Therefore an active wireless connection is required to initially load and cache the audio files. The best way to demonstrate this is through examples. This Bird Sounds cardset includes audio files, images, and text in both the question and answer side of the card. You may want to create a copy to experiment with your own audio files. You will need to find a host location for the audio files, e.g., a website included with your home Internet service or Google Sites.

Flashcards with Video Files for iOS:
You can embed, for example, YouTube video file references into the appropriate Google Spreadsheet cell. These files are not cached and the url is called when the flashcard is displayed. Therefore an active wireless connection is required to load and display video files. The best way to demonstrate this is through examples. This gFlashPro cardset includes an embedded YouTube demonstration. You may want to create a copy to experiment with your own video files. You will need to find a host location for video files, e.g., a website included with your home Internet service, Google Sites, or YouTube.

HTML Text Formating:
Several customers have requested more control over how cardset data is displayed. HTML (e.g., bolds, italics, font size) can be put into the appropriate cell(s) in your Google Spreadsheet that you would like formatted. To see an example of how font sizes can be controlled in HTML, click here or to see the result on your mobile device search for "HTML Font Size Example" in the gWhiz Catalog.

Multisided Flashcards:
Click here to see help on creating your own multisided flashcards or here to see a multisided example.

The "-info" worksheet:
On the second worksheet in each template you can control certain aspects of the way the data set is displayed. At a minimum, please fill out the "Description" and "Tags" fields. We plan to enhance our search capability in the future and it will make it it much easier for others to search if the file has a recognizable name and these two fields are completed. See the template for definitions of how each tag works.

Note that:
• If you use any of the settings on the -info worksheet, make sure that the first and second worksheet have the same name, differing only by the "-info" extension.
• Do not change the contents of Column A on the -info worksheet, enter your data in Column B next to the appropriate label.

Fields:
• "tags": add words here that will help a search engine find the content, similar to keywords you would use in a library search. Separate each tag with a space.
• "description": enter a text description that will be displayed as the subtitle line you see within the application.
• "titleoverride": (BlackBerry Only) overrides the convention of using the first worksheet's name (e.g., Sheet1) name for the content name. The value entered here becomes the displayed title on the device.
• "author": If desired, enter an author. This will be displayed when viewing in the gWhiz Catalog from the web.
• "copyright": Currently all gWhiz data sets are distributed via a GNU Free Documentation License. See the gWhiz Terms & Conditions for details.
• "multiplechoice": TRUE or FALSE. Enter TRUE (the default if nothing is entered) if you would like Multiple Choice Mode to work with this cardset, enter FALSE if not. NOTE: this field applies only to two column gFlash+ spreadsheets where you would like gFlash+ to randomly display three alternative answers from other rows in Column B. Use the multiple choice template to establish several answer choices unique to a question.
• "reversible": TRUE or FALSE. Enter TRUE (the default) if you would like questions and answers to be reversible on the Front and Back of the cards, enter FALSE if not. Making the questions and answers reversible is helpful for learning different languages, however, it is not appropriate for most trivia cardsets.
• "testonlymode": TRUE or FALSE. Enter FALSE if you would like both Test and Study Modes. If set to TRUE, does not allow "Study Mode"; all uses of this cardset are scored.
• "welcomemessage": This message will pop-up when you start this cardset.
• "usewebview": Enter TRUE if you would like to use HTML formatting in your cardset to control bold, italics, font size, etc. The default is FALSE and gFlash+ will automatically format the text for the device screen.
• "autoshuffleOff": TRUE or FALSE. Enter TRUE to disable the auto-shuffle feature on your first pass through the cardset. This is helpful for learning ordered lists. If set to FALSE (the default) cards will be displayed in random order.
• "respectnewlines": TRUE or FALSE. When TRUE, new line characters (\n) are translated into HTML line breaks. By default, respectnewlines will be set to TRUE when the source is GoogleDocs or any GTS source (e.g., Study Stack/gWhiz Catalog). Quizlet is already in HTML.
• "autofitlines": TRUE or FALSE. When TRUE (the default) the app will automatically left align multiple lines of text and will use the "Small Font Size" if necessary to fit more content on the screen.

Additional Fields that Only Apply to iOS:
• "overrideR2L": TRUE or FALSE. Enter TRUE if your flashcard set contains a language that reads left to right (e.g., Arabic, Hebrew).


Content Partners

Note you can add cardsets to your Google Documents account from our content partners.

To add Content from the Study Stack outside your device
• Find data to study or add your own data.
• After selecting a data set, select "Export" at the bottom of the page.
• Scroll to the gFlash+ section for your mobile device (Apple), enter your gmail email address.
• When you receive the Study Stack email, import the attachment into Google Documents as a spreadsheet (e.g., select the "Open as a Google spreadsheet" link next the attachment).

To add Content from the Quizlet outside your device
• Find content to study.
• Select "Export".
• Copy the data into an appropriate file (e.g., a .csv file).
• Upload or import the file into to your Google Documents.

To add Content from the FlashcardExchange
• Establish a FlashcardExchange account. Full Membership is required.
• Find content to study.
• Select "Export".
• Create a .csv or .tsv file.
• Upload or import the file into to your Google Documents.

To add Content from Open Window Software's WinFlash Educator
• Export your Educator study files to the ready-to-upload .csv format using the Export Content tool on the Educator menu and selecting gFlash as the export format.
• Upload or import the file into to your Google Documents.

gFlash Spreadsheet Template Maker

This page will create a new spreadsheet in your Google Documents account that can be used to download flashcards into gFlash+ or gFlashPro.

• If you do not yet have a gmail account, please register for one here before using this proceeding.
• An alternative approach is to use our Two Column Flashcard Template, Multiple Choice Test Template, or Multisided Template directly in Google Documents by creating a copy of the template spreadsheet.

Click here when you're ready to create your flashcards.

Sharing Google Spreadsheet Flashcards

Once you've created your content, you can:
• share content directly with the gWhiz Catalog, or
• share content with friends through Google Documents.

To share your content with the gWhiz Catalog:
• In Google Documents, open the file you would like to share with gWhiz.
• Select the "Share" tab, under Permissions go to "Add people..."
• In the box labeled "Add people:", enter gwhizmobile@gmail.com.
-- Select "Can view" if you want to share a read-only version with gWhiz or "Can edit" if you would like to give gWhiz the ability to resolve issues with the cardset.
-- Any of the "Privacy" settings will work but we would suggest leaving the default "Private" which means "only people explicitly granted permission can access. Sign-in required.
• Press the "Share" button and you're done!
• Your content will be available in the gWhiz Catalog within 10 minutes.

To share content directly with a friend through Google Documents:
• Use the instructions above but replace the gwhizmobile@gmail.com with your friend's Gmail account.
• If you would like your friend to work together with you, be sure to select "Can edit".

Sharing Flashcards From gFlash Editor


The gFlash Editor is a great tool for creating and editing flashcards and is available right from within gFlash+ and gFlashPro. So how do you share those device-created cards with another device or study partner?

Let's say I have a flashcard set called State Population that I created using the editor, and now I want to share it with my iPad and with my friend. The first step is to tap and hold the item in the flashcard list until it changes color.Select the Export button and follow the prompts. Next, choose to email the set or send it to iTunes File Sharing.

When you export a set, it writes the set information to a .gts file. If the created set contains images or audio, everything will be contained in a .gts.zip file. (For simplicity, we'll just refer to it as a .gts file for the rest of this post).



Sharing via Email
If you select Email, the email composer window will be shown pre-populated with the flashcard set as a .gts attachment. Just set the destination emails into the To: field and select Send.

On the destination device, make sure that you've installed gFlash+ or gFlashPro, and then tap on the attachment. A popup will be shown allowing you to open the .gts attachment.



Sharing via iTunes File Sharing
If you select iTunes File Sharing, a message will be shown letting you know that the .gts file was written into a directory called "export" in the iTunes File Sharing area. To get access to the file, connect your device to iTunes, select your device on the left panel, the Apps tab on the top, and the scroll down to the File Sharing area. Select gFlash.

To save the directory to the file system, tap the Save to.... button.

The .gts file inside the export directory can then be emailed, or copied back into iTunes File sharing. If you copy it back into iTunes File sharing, it will be loaded onto the device on the next device sync (it will also be removed from the iTunes File Sharing area).



Some other interesting things about sharing:

  • You can convert .gts files into Google Spreadsheets for editing or transfer to non-iOS devices. (Does not work for .gts.zip at this time {Sept 2012}).
  • All sets on your device can be shared using this method with the exception of Premium content. (in that case, just redownload to the other device)

GTS to Google Spreadsheet (BETA)

GTS files are used to easily transfer flashcard sets between devices. They can be created and emailed from the iOS gFlash+/gFlashPro editor, or can be created and downloaded from 3rd party sources like StudyStack.

This page allows you to upload .gts files to your Google Documents/Drive account. You can then edit the Google Spreadsheet (if desired) and download content onto your iPhone, iPod touch, or Android device.

If you do not yet have a gmail account, please register for one here before proceeding.

When you're ready click here.